7v777 Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how 7v777 collects, uses, and protects your data.
1. Introduction
7v777 (referred to herein as "we", "our", or "platform") operates a secure and reliable online casino and betting service for users in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting your personal information.
This privacy policy describes how 7v777 collects your personal information, the purposes for which it is used, how long it is retained, and the circumstances under which it may be shared with third parties. This policy applies to all services, websites, and mobile applications on our platform.
By using our services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.
2. What Information We Collect
We collect various types of information when you register for a 7v777 account and use our services. The information collected is described below by category:
Personally Identifiable Information
Information you provide at the time of registration:
- Full name and date of birth
- Email address
- Mobile number
- National ID card / passport information (for verification purposes)
- Username and password
Financial Information
Information required to process transactions:
- bKash / Nagad / Rocket account number
- Deposit and withdrawal history
- Transaction amounts and dates
- Wallet balance information
Gaming Activity Information
To improve your gaming experience:
- Gaming history and preferred games
- Bet amounts and outcomes
- Session duration
- Bonus and promotional offer usage information
Technical Information
For platform security and functionality:
- IP address and device information
- Browser type and version
- Login time and location data
- Cookie and session information
3. How We Use Your Information
7v777 uses your information only for legitimate purposes. We never sell or misuse your information to unauthorized third parties under any circumstances.
Account Management
Your information is used to create, verify, and securely maintain your account. It is also required for password recovery and login security.
Financial Transaction Processing
Financial information is used to securely process your deposits and withdrawals through bKash, Nagad, and Rocket.
Customer Support
Our 24/7 Bengali live chat support uses account information to resolve your issues quickly.
Fraud Prevention
Technical information is analyzed to ensure account security and detect suspicious activity.
Service Improvement
Gaming data is used to personalize the gaming experience and improve platform functionality.
Legal Compliance
Information is retained to meet applicable legal obligations, comply with regulatory authority directives, and resolve disputes.
4. Cookie Policy and Tracking Technologies
7v777 uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.
Essential Cookies
These are essential for the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and remember account information. These cookies cannot be disabled.
Analytical Cookies
These are used to understand how users interact with our platform. This information helps improve the quality of our services. These cookies depend on your consent.
Preference Cookies
These are used to remember your language preferences, notification settings, and personal preferences. These cookies make your experience more personalized.
5. Sharing Information with Third Parties
7v777 does not sell your personal information for any commercial purpose. However, information may be shared in a limited way in the following circumstances:
Payment Processors: The financial information required to process transactions is shared with bKash, Nagad, and Rocket. These payment partners follow their own privacy policies.
Legal Obligations: If we are required to provide information in accordance with a government authority or legal order, we are obligated to do so. In such circumstances, only the information specifically requested will be provided.
Fraud Prevention: Limited information may be shared with relevant security agencies to prevent financial crime and fraud.
Technology Service Providers: We use trusted technology partners to operate the platform. They work under strict confidentiality agreements and cannot misuse your information in any way.
6. Security Measures for Your Information
7v777 adopts industry-standard security measures to protect your personal information. Strict security is ensured on our platform at both the technical and organizational level.
SSL Encryption
All data transmitted on our platform is protected through SSL/TLS encryption. Your transactions and personal information are transmitted in fully encrypted form.
Two-Factor Authentication
Two-Factor Authentication is available to protect your account. It is recommended to keep this additional security layer active at the time of login.
Secure Data Storage
Your information is stored on secure servers. Sensitive data including passwords is stored in hashed form and no staff member can view it in plain text.
Round-the-Clock Monitoring
Our security team monitors the platform around the clock. If suspicious activity is detected, immediate action is taken and the relevant user is notified.
7. Data Retention Period
7v777 retains your information only for as long as necessary. The retention period for different types of information is as follows:
Account Information: Retained while your account is active and, after the account is closed, for a specified period in accordance with regulatory obligations.
Financial Transaction Records: Financial transaction information is retained for an extended period to meet legal requirements. This is essential for compliance with tax and anti-money laundering laws.
Gaming History: Your gaming history is retained for responsible gaming monitoring and dispute resolution.
Technical Logs: System logs and security information are retained for a short period and are subsequently deleted automatically.
8. Your Personal Rights
7v777 believes that you should have control over your own data. As a user of our platform, you have the following rights:
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Right to Access You have the right to know what information we hold about you and to request a copy of that information.
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Right to Rectification If any information stored in your account is incorrect or incomplete, you may request that it be corrected.
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Right to Erasure You may request that your personal information be deleted beyond what is required by legal obligations. If you close your account, all information will be deleted after the mandatory retention period has passed.
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Right to Object to Processing You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.
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Right to Data Portability You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
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Right to Withdraw Consent You may withdraw your consent at any time for the processing of information that is based on your consent.
To exercise these rights, contact our support team via live chat or email. We will act on your request as quickly as possible after receiving it.
9. Privacy Protection for Minors
7v777 is strictly prohibited for those under the age of 21. Our platform never knowingly collects information from or provides services to minors.
We verify age at the time of registration and do not approve account creation attempts by anyone under the age of 21. If any minor's information is found in our system, it will be immediately deleted and the associated account will be closed.
If you become aware that a minor is using our platform, please notify our support team immediately.
10. Changes to the Privacy Policy
7v777 may update this privacy policy from time to time. This policy may be revised due to changes in applicable law, expansion of our services, or technological developments.
If any significant changes are made, we will notify you at your registered email address and clearly announce it on the website. Continued use of the platform after changes are made will be considered acceptance of the new policy.
Check the "Last Updated" date at the top of this page to confirm you are reading the latest version. If you wish to view a previous version, please contact our support team.
11. Contact Us
Have a question about privacy?
If you have any questions, concerns, or requests regarding this privacy policy, our support team is always ready to help. We provide assistance in Bengali 24/7.
Speak with our support representative via 24/7 Bengali live chat. Any privacy-related requests will be processed promptly.
You can send detailed privacy-related requests by email. We will respond as quickly as possible.